📂 Category: Support
In Buscoou PRO, you can set a limit on the number of attachments that can be uploaded in a support ticket. This helps manage storage efficiently and prevent excessive file uploads that could affect system performance.
How to Set the Maximum Number of Ticket Attachments
1️⃣ Navigate to Setup -> Settings -> Tickets
2️⃣ Locate the option Maximum Ticket Attachments
3️⃣ Enter the desired number of attachments allowed per ticket
4️⃣ Click Save Changes
🔹 Tip: Consider adjusting this limit based on your server capacity and support needs.
By configuring the maximum ticket attachments, you ensure better file management and prevent potential system overload.
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🇵🇹 Número máximo de anexos, limite de ficheiros em tickets, anexos no suporte, restrição de uploads
🇮🇹 Numero massimo di allegati, limite di file nei ticket, allegati nel supporto, restrizione di upload
🇪🇸 Número máximo de adjuntos, límite de archivos en tickets, adjuntos en soporte, restricción de carga